I work in Aldi & I have a message for every customer that hates queuing, scowls and moans at us each day | The Sun

AN ALDI employee has urged shoppers to treat retail workers with more respect after becoming fed up of seeing the way they're treated by customers.

Louisa Brown took to the Aldi UK Shoppers Facebook group and issued a heartfelt plea with customers to "spare a thought" for the "tired staff" who have to endure "scowling" and demanding customers during every shift, Manchester Evening News reports.

She penned: "Yes its silly season. Every man and his dog has come out to play and visit the supermarkets.

"I'm not just on about my store I'm on about every supermarket, everywhere.

"To all that shop. Spare a thought for the people that are working in this heat, to keep your cupboards stocked.


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"Or just so you can pop in for an ice lolly. When we say we don't have a product we genuinely don't.

“The stock is worked, and worked again hours after. To keep it on the shelves for you.

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"My staff are tired but yet keep smiling and pushing through.

"Because yes, it's our job but more importantly we have a passion and we actually love our jobs."

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Louisa continued: "If there's a queue. Just queue. We will get you through as quick as physically possible.

"So waving your fingers in the air and scowling/abusing my staff, oh and generally being a moaner will get you nowhere.

"If I had more tills I would open them. Just remember you don't know the circumstances or what is happening behind the scenes.

"All I'm trying to say is… Be Kind. Share that smile with a stranger. Just appreciate people, and remember that we are trying our best.

"All the staff in every Aldi pull it out the bag every single day. We are currently up against it.

"But between us show grit, determination. With a will to succeed. This is a recipe for success. Keep doing what we do people. #TeamAldi."

It wasn't long before other retail workers took to the comments section – with everyone in support of Louisa's plead.

"Perfectly said!" wrote one. "I know how you feel I work in retail we keep smiling say have a nice day and the verbal abuse still flows like the queues."

A second penned: "I work in retail too and I totally agree with this."

A third commented: "Well said. Working in retail at the moment is a tad stressful."

Another person noted: "Retail staff have always been treated badly but it’s getting worse – the general public are just horrible!"

Meanwhile, an Aldi employee quipped: "Well said from store #99.

"I am just about to start my shift for today and I won’t get home until 11pm tonight but will still have a smile on my face for my customers."

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Elsewhere, a customer praised retail workers for their tireless work and enthused: "You always work so hard under the pressure of management and customers.

“It's such a shame more people don't understand the constraints put upon you all. You're doing a great job."

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