Iceland home delivery – what time are the slots released online? – The Sun


THE spread of coronavirus has forced the UK into lockdown and now many Brits are turning to supermarket home deliveries.

But how do I book a home delivery from Iceland?

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Do Iceland do home delivery?

Iceland offers two options for home delivery. You can either shop in store and receive free delivery if you spend £25 or order online for free delivery if you spend £35 – there's a minimum spend of £25.

Iceland has often been one of few supermarket chains with online delivery slots available to book in the next seven days.

But, using The Sun's London Bridge address, there were no slots from April 28 to May 3rd – but do check in your area to see if you are in luck.

Those who can are urged to shop in store within Government and Iceland's rules.

Iceland does not offer click and collect orders on its website.

What time are Iceland delivery and click and collect slots released?

Iceland's delivery slots are updated during the day as more become available.

Iceland displays delivery slots up to six days in advance and says they are filling up quicker than usual.

Iceland said: "We are working hard to add more availability and delivery slots and are reviewing this regularly, as to not disappoint our customers."

Home deliveries with Iceland can only be organised instore or booked online and not over the phone or via email.

Their website says stores are unable to give out any information on delivery slots and to not contact them directly.

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Do Iceland have restrictions on any items ordered online?

Restrictions have been lifted on most items, but they remain in place on antibacterial soaps and wipes.

Iceland commented: "Many of our customers are not in a position to bulk 'panic buy' – they include older people and families whose budgets mean they are simply unable to do it.

"We have seen greater demand in some areas and as such have introduced a temporary cap on sales of several products online including some anti-bacterial soaps and wipes.

"We’re working hard with our suppliers to help meet demand. Please note there may be similar restrictions on some items in store."

Most items have a limit of two per person online.

What have Iceland said about their response to coronavirus?

Iceland boss Richard Walker used his March 27 blog post to condemn panic buying and focus on the cooperation currently occurring between supermarket chains.

He wrote: "Retailers who are normally the deadliest of competitors have started talking freely to each other, sharing information and ideas, and standing shoulder to shoulder in a combined effort to feed the nation.

"The Government has effectively nationalised the workforce and relaxed some of the normal industry competition rules. DEFRA and the British Retail Consortium are promoting industry co-ordination and co-operation as never seen before.

"The Coronavirus emergency really has brought out the worst, and the best, in people.

"One of the most critical issues all food retailers have had to address is panic buying.

Supermarket home deliveries during coronavirus lockdown

Tesco do home deliveries with a £25 minimum spend and an 80-item limit. Slots are released every midnight.

Asda do deliveries with a £40 minimum spend and Click & Collect with a £25 minimum spend.

Iceland home deliveries have a £35 minimum spend, but are limited to elderly and vulnerable customers.

Morrisons has a £40 minimum spend on home deliveries and also provide £30 food boxes of essential items with a £5 delivery charge.

Waitrose home deliveries have a £60 minimum spend. A minimum of 25 per cent of products are reserved for elderly and vulnerable customers.

Sainsbury's have a £40 minimum spend on home deliveries. New registrations are currently closed.

"Of course, I can understand why people are fearful given the endless images we are confronted with, online and in the mainstream media, of desolate supermarket shelves and terror-stricken shoppers.

"But stockpiling is inherently socially divisive: it is only an option for those who can afford it, and stripping the supermarket shelves denies poorer and more vulnerable people of the chance to buy the things they need.

"'Shop responsibly' has been my key message over the past fortnight, which I think has been heeded by many but obviously not by all.

"Panic buying and stockpiling are also unnecessary because production has not dried up: although some factories are beginning to see the effects of staff going into self-isolation, ample quantities of food and toilet roll are still coming through.

"The current shortages will largely be resolved once people simply revert to their normal habits and shop for what they actually need – which I’m pleased to report is starting to happen."

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