Uber shares plummet after it loses London license
Uber shares plummet by three percent – slashing $1BN off its value – then gradually recover after the ride-sharing company is BANNED in London over passenger safety fears
- Uber’s share price dropped from Friday’s closing price of $29.56 to $28.24 before the market opened
- They recovered slightly and opened at $28.77, a decrease of 3 percent from Friday
- The decrease came after Transport for London stripped the company of its license
- It cited fears for passenger safety as the reason for the controversial decision
- Uber CEO Dara Khosrowshahi said the decision was ‘just wrong’ in a tweet
- He took over from the embattled company’s founder, Travis Kalanick, in August
- Uber has struggled to retain shareholder faith amid a string of public scandals and lawsuits over the last two years
Uber shares plummeted by three percent on Monday, wiping $1billion from the company’s total value, after it was banned in London amid passenger safety fears.
The company’s share price dropped from $29.56 at Friday’s close to $28.23 in pre-market trading as the fallout from the London decision spread.
They recovered slightly to open at $28.77 at 9.30am, which shaved $1billion off the company’s valuation. As the morning wore on, shares gradually increased to $29.48. At their highest in June this year, they traded for $47.08.
By the end of trading, they had recovered but were still down 1.5 percent to $29.11.
The London decision is the latest in a string which has rattled shareholders and cast the company’s future into uncertainty.
Transport for London said it was based on concerns over drivers. It said the company had allowed unauthorized drivers to add their photos to authorized drivers’ accounts and pick up jobs – something they said happened 14,000 times.
They also said that suspended drivers had been able to carry on accepting jobs.
The decision sparked outrage among loyal British users and stoked investor fears that other cities may follow suit.
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By the end of trading, they had recovered but were still down 1.5 percent to $29.11
Uber cars will remain on London’s streets for at least another 21 days while the company files an appeal. If the appeal is rejected, they will stop operating there entirely
Dara Khosrowshahi, who took over from Travis Kalanick as the company’s CEO in August, called the decision ‘wrong’ and said the company was doing more than it ever had to vet drivers.
‘We understand we’re held to a high bar, as we should be. But this TfL decision is just wrong.
‘Over the last 2 years we have fundamentally changed how we operate in London.
‘We have come very far — and we will keep going, for the millions of drivers and riders who rely on us.’
Experts warned on Monday how the London decision would likely ‘unnerve’ investors.
‘It sends a worrying signal to the market about the regulatory overhang the company faces – if London goes this way there is a risk that other cities could follow.
‘London is one of five cities that combined account for about a quarter of revenues – so it’s a big deal in terms of raw revenues.
‘The problem Uber faces is that there is no shortage of competition to step in, so once gone it could be forgotten pretty quickly,’ Neil Wilson, chief markets analyst at Markets.com, said.
After a disastrous year involving complaints about company culture and lawsuits from rival Silicon Valley giants alleging copyright infringement, CEO Travis Kalanick resigned in June.
His departure boosted the company’s share price to an all-time high, but challenges came in August when the company reported a $5billion loss from the second quarter of the year.
The decision in London – Uber’s largest European market – has been a longtime coming.
For years, the city’s black cab drivers have petitioned local lawmakers and consumers to try to get Uber cars off its streets, claiming their low prices and slapdash authorization process both undercut their prices and put passengers at risk.
Uber has fought the resistance at every turn.
Uber CEO Dara Khosrowshahi tweeted on Monday calling the decision ‘just wrong’
Travis Kalanick resigned as CEO in June after a disastrous 18 months. Dara Khosrowshahi inherited a host of problems
Monday’s decision by Transport for London, which is in charge of the city’s transport links, does not immediately take Uber cars off the street. The company can continue to operate for another 21 days and will while it puts together an appeal.
‘As the regulator of private hire services in London we are required to make a decision today on whether Uber is fit and proper to hold a licence.
‘Safety is our absolute top priority. While we recognise Uber has made improvements, it is unacceptable that Uber has allowed passengers to get into minicabs with drivers who are potentially unlicensed and uninsured.
‘It is clearly concerning that these issues arose, but it is also concerning that we cannot be confident that similar issues won’t happen again in future.
UBER’S PROBLEMS IN LONDON
July 2012: Uber launches London operations
July 2013: UberX launches in London, threatening black cabs and Addison Lee, then the market-dominator for private, premium car service
July 2014: London’s black cab drivers stage their first protest against Uber alleging unfair prices and undercutting their business
September 2017: Banned from London for the first time. It was allowed to continue operations while it appealed the decision
June 2018: The company won back its license in London
June 2019: Travis Kalanick resigns as CEO after a year of public scandal
August 2019: Dara Khosrowshahi is named as Kalanick’s replacement
November 2019: Uber loses London license again
‘If they choose to appeal, Uber will have the opportunity to publicly demonstrate to a magistrate whether it has put in place sufficient measures to ensure potential safety risks to passengers are eliminated.
‘If they do appeal, Uber can continue to operate and we will closely scrutinise the company to ensure the management has robust controls in place to ensure safety is not compromised during any changes to the app,’ Helen Chapman, Director of Licensing, Regulation and Charging at TfL, said.
Uber insists that it has tightened driver security checks to make them stricter than ever.
‘Over the last two months we have audited every driver in London,’ said Uber’s boss in Northern and Eastern Europe Jamie Heywood.
‘We have robust systems and checks in place to confirm the identity of drivers and will soon be introducing a new facial matching process, which we believe is a first in London taxi and private hire,’ he added.
The biggest concern for lawmakers is that unauthorized drivers were able to upload photos to other Uber driver accounts and allowed them to pick up passengers on at least 14,000 trips.
Transport for London said that as a result, the company was ‘unfit’ for service and the Mayor of London backed the decision.
In New York City, yellow cab drivers do not share the same angst for Uber drivers as black cab drivers do across the pond.
Their biggest demand over the last few years has been that Uber and other ride-sharing services like Lyft and the now-defunct Juno must adhere to the same rules they are made to follow, like the recent cap on the number of for-hire-vehicles that are allowed in the city at any given time.
The New York Taxi Workers Alliance did not immediately respond to inquiries about Uber losing its license in London on Monday morning.
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