I work in Target and we've a secret set of acronyms to sound cool to customers over the speakers – here’s what they mean | The Sun
A TARGET employee has revealed the company has a secret set of acronyms used by workers to sound cool to customers over the speakers – and here is what they mean.
Reddit user SamTheMisanthrope took to the discussion website on Monday under the "Workplace Question or Advice Needed" section.
"I have no idea what most of the acronyms mean and I'm too scared to ask," the Redditor, who claims to work at Target, titled the thread.
SamTheMisanthrope explained: "I've been working at Target since December so I should know these things.
"I know what TL, HR, and SD mean but that's it. I have no idea what ETL, BPG, OTC or any of the others mean.
"Like I know what they are but not what they mean."
The Redditor thinks most of the word abbreviations are used "just to sound cooler over the walkie."
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Another Reddit user commented on the threat calling the acronyms "secret codes."
"BPG is my favorite just because it's fun to say. It's bullseye playground," a third Redditor, WythesAngel1710, explained on the thread.
WythesAngel1710 insisted that the department store chain "does love their acronyms" and uses them to tease new team members (TMs).
The Redditor continued: "When I was new all the time it would be 'TL X what's your location?
"'I'm in PC at the end close to OTC' and I was way too shy and embarrassed to ask wtf those were."
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A fourth user chimed in to the chat with a lengthy answer describing the meaning of ETL, SD, SE-ETL, GM ETL, SS ETL, and OTC.
Redditor ButItSaysOnline wrote: "ETL is executive team lead. It’s what other stores might call an assistant manager.
"The SD – store director is the store manager in charge of everything. Then most stores have a SE-ETL which is service and engagement which means checklanes/ guest services."
Additionally, the user said GM ETL stands for "general merchandise and covers everything in the store except the front end and specialty sales."
And the SS ETL is "in charge of specialty sales which at most stores is electronics, beauty, and style.
"OTC is over the counter and included things like first aid, vitamins, pain meds."
User ButItSaysOnline, which suggests different stores may use different acynoms, concluded: "ETL is executive team lead. It’s what other stores might call an assistant manager."
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Meanwhile, a Target superfan named Niya Esperanza shared what she called a "life-changing" shopping secret for the popular store.
And a Target worker shared their insider tips for getting cash back at the store.
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