We bought a returns pallet – it was full of Lego, Christmas trees & scooters but it wasn’t worth the hype, we lost money

IT'S always a risk to buy a returns pallet – sometimes the risk pays off, and sometimes it doesn't.

And despite the fact that money-saving mum Holly Smith had only just bought a pallet, she decided to get another one because the title suggested it would be jam-packed with GHD products.


"I don’t normally do two in a row but when I saw this pallet come available I had to buy it because in the title it said it contains GHD products," she explained.

"As always we don’t look at the stock list beforehand because we want it to be a surprise for you too."

The rest of the pallet was meant to be "mixed household".

Holly and her husband Callum then began unboxing the returns pallet, and found a pair of cordless GHD straighteners that looked brand new bar a small scratch.

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There were a fair few electrical items in the pallet, including numerous electric scooters and a kettle and toaster, as well as another two sets of straighteners and a GHD hot brush.

All of the electrical items were going to be tested by Holly, who explained that her dad was on hand to have a go at fixing anything that didn't work.

Some random items included a box of Hotel Chocolat chocolates, which were new and sealed, and a Sylvanian Families hedgehog family.

There was also a robot, a Barbie sewing machine, a karaoke machine, a pushchair, a highchair and small glass table.

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The pair also unboxed a car seat, which they said would be going straight in the rubbish as there was no guarantee it hadn't been in an accident.

At the end of the video, Holly said to the camera: "It didn’t go to plan and I think it’s very important to share with you when returns pallets go wrong, as well as when they go right.

"And share with you that we have made a massive loss on this pallet."



She explained that there was meant to be £4,000 worth of items inside the pallet but when they worked it out, there was only £3,000 worth.

"So we decided to go and look at the stock list and there were a lot of items missing from the pallet," she continued.

"And why we lost money is because pallets are calculated based on the retail value of the items inside."

She then shared a disclaimer from the website she bought the pallet from, which read: "Please note, sold as a trade job lot, with no guarantee to condition or list accuracy.

"All pallets are different if unsure please do not buy as you may lose some or all of your money."

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"So we have lost £200 on this pallet but we do have some nice items – we have this karaoke machine which Molly adores, we have this Lego set which is worth £140 and 90% of the electrical items worked," Holly continued.

"In the past we have done well on pallets so it’s not too much of a loss considering we have done well on previous ones."

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