Royal Mail scam: Natwest issues alert as thousands conned into ‘giving away bank details’

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A Royal Mail scam is targeting Natwest customers. Fraudsters are pretending to be from the Royal Mail or DPD delivery service.

The criminals are using this deception to steal bank details from unwitting Britons.

People have accidentally given away their bank details unawares.

The scam works by criminals sending messages claiming to be the DPD or Royal Mail.

They state they tried to deliver something but no one was home.

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Those then trying to find out more about the missed package are asked to click a link where they must prove their identity and provide bank details to reschedule delivery.

Then, unwitting victims received a call from Natwest pretending to be the bank and asking for cash transfers.

Real messages from DPD or Royal Mail will never ask for these bank details.

If you have received emails from delivery companies asking for phone or bank details to delete the email.

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This follows a similar Royal Mail scam in November, which saw Britons swindled out of their details.

It came in the form of fake texts or emails, which claimed customers needed to pay a fee of £1.99 to have an item redelivered.

Again, they are then asked to enter their bank transfers online.

Digital privacy expert at ProPrivacy Ray Walsh said: “Anybody who receives an email claiming to be from the Royal Mail must remember that they will not ever be asked to pay a redelivery fee.

“Never input your bank or card information after following a link on any emails that claims it is from the Royal Mail because it will result in your card details being stolen by criminals.

“If you have reason to believe that you may have been tricked, it is essential that you contact your bank and cancel your card at once, additionally check your statements for any signs of unauthorised transactions.”

A Royal Mail statement on its site reads: “If you receive a suspicious email or discover a Royal Mail branded website which you think is fraudulent, please let us know by contacting us.

“If you have been the victim of a payment scam, you can get a crime reference number by reporting it to your local police station.”

A DVLA scam has been catching Britons out with emails. 

The email scams appear genuine at first as hackers use a range of deceiving features such as official logos and hyperlinks.

The first email claims drivers their recent “Direct Debit payment of £17.06 has been returned”.

The third scam message again warns drivers they have not paid their tax but with increased threats.

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